Fidelect

Simple, transparent pricing

Start confidently, scale as you grow. No hidden fees, no surprises.

Starter

Perfect for single-location SMBs with moderate campaigns

$47per month

$564 billed annually

Get Started

Customers

25K

Team members

10

  • Up to 25K customers
  • 10 team members
  • 50K emails/month
  • 5K AI credits/month
  • Products & Categories

Professional

Most Popular

For multi-location businesses and marketing-heavy teams

$119per month

$1428 billed annually

Get Started

Customers

100K

Team members

30

  • Up to 100K customers
  • 30 team members
  • 250K emails/month
  • 25K AI credits/month
  • Products & Categories

Enterprise

Custom solutions with dedicated support - contact sales

Custom

Tailored to your enterprise needs

Book a Demo

Customers

Custom

Team members

Custom

  • Custom customer limits
  • Unlimited team members
  • Custom email allowance
  • Custom AI credits
  • Products & Categories
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Stripe Payments
Cancel Anytime
14-Day Guarantee

Compare all features

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FeatureStarterProfessionalEnterprise
Resource Limits
Customers
25K100KCustom
Team members
1030Custom
Locations
13Custom
Monthly Allowances
Emails
50K250KCustom
SMS
Pay as you goPay as you goCustom
AI Credits
5K25KCustom
Business
Products & Categories
Orders
Memberships
Gift Cards
Events Calendar
Booking System
Knowledge Base
File Management
Operations
Task Management
Approval Workflows
Internal Notes
Inventory Management
Cross-Org Inventory Sync
Loyalty & Gamification
Rewards
Tiers
Up to 3Up to 10
Referrals
Achievements
Leaderboards
Streaks
Marketing
Customer Segments
Up to 5Up to 20
Campaigns
Up to 3Up to 20
Coupons
Journeys
Up to 12Up to 30
Surveys
Broadcasts
Up to 10Up to 100
Templates
Messages
Customer Support
WhatsApp
Analytics
Analytics Dashboard
Reporting & Exports
Audit Logs
Compliance Center
Team Activity Logs
Integrations
API Access
Webhooks
E-commerce Integrations
Calendar Integrations
Customer Portal
Customer Shop
Wishlist
White Label
Additional Features
Integrations

Frequently asked questions

Need help choosing? Our team is here to help.

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll be charged a prorated amount for the remainder of your billing cycle. When downgrading, the new rate takes effect at the start of your next billing cycle.

Plans marked with a '+' allow overage usage at a pay-as-you-go rate. For plans without overage, you'll be notified when approaching limits and can upgrade to continue using additional features.

Getting started with Fidelect is easy! Simply contact our sales team and we'll set up a personalized onboarding session tailored to your business needs. We'll guide you through the setup process and help you launch your loyalty program.

We accept all major credit cards through Stripe for instant activation. Enterprise customers can also pay via bank transfer or invoice.

We offer a 14-day money-back guarantee on all plans. If you're not satisfied, contact us within the first 14 days for a full refund, no questions asked.

Need help choosing? Our team is here to help.