A living vehicle profile
Keep registration or VIN, make, model, year, notes and odometer history together.
Automotive
Keep the customer, vehicle and workshop in one journey.
Connect intake, estimates, approval, parts, technician time, pickup and future maintenance so every job stays clear from arrival to release.
- Customer and vehicle together
- Keep vehicle details and odometer history beside the relationship.
- Visible approval
- Separate recommended, approved, declined and deferred work.
- A clear workshop path
- Follow parts, repair, quality check, pickup and release.
The workshop journey
One accountable path from intake to release.
Give the workshop operational control while customers get a clear explanation of status and decisions.
- 01
Receive
Identify the customer and vehicle, record odometer and open the job.
- 02
Decide
Present labor, parts and fees so each recommendation has a clear outcome.
- 03
Execute
Coordinate technicians, time, parts and quality checks through the work.
- 04
Release
Mark the vehicle ready, complete pickup and carry maintenance forward.
Workshop context
Every exception stays attached to the job.
Keep the operational reason behind a delay or decision visible instead of losing it across calls, notes and separate tools.
Line-by-line decisions
Track partial approval across labor, parts and fees instead of one yes or no.
Explain parts delays
Connect shortages and purchasing follow-up to waiting-for-parts work.
Accountable mobility
Record loaner checkout, condition, mileage, agreement and return.
Workshop intelligence
See where work, margin or time needs attention.
Move from job totals to decisions that improve workshop control and customer clarity.
- How often is recommended work approved?
- What are labor and parts margins?
- How effectively is technician time being used?
- How long does each job take from intake to release?
The next maintenance moment
Carry completed work into the future relationship.
Schedule maintenance by date or odometer, repeat it at an interval, defer when needed and surface it for configured customer follow-up.
- Preserve completed, declined and deferred recommendations
- Track future maintenance by date or odometer
- Keep customer updates aligned with actual workshop status
Available through controlled pilots
See Fidelect around your workshop journey.
Walk through intake, estimates, approval, execution and maintenance with your workshop model in mind.